GOOGLE ADS · SEARCH, SHOPPING & PERFORMANCE MAX
Google Ads Management — Spend Less on Clicks That Were Never Going to Convert
Search · Shopping · Performance Max · Conversion Tracking
Google Ads is the one channel where you find out within hours whether you were right. That is its advantage and its danger. The money moves in real time, and an account built badly can spend a month’s budget on searches that were never going to turn into work.
I manage Google Ads accounts for businesses that want to know exactly where the money goes. Search, Shopping, Performance Max, remarketing, display, Local Services Ads, app promotion and YouTube video ads all sit under the same discipline: structure the account so you can see what is working, feed it accurate conversion data, and stop paying for the rest.
The first thing I look at is never the keywords. It is the conversion tracking. If Google is counting page views, duplicate form submissions or button clicks nobody finished, every decision after that is guesswork — and automated bidding will spend your budget confidently in the wrong direction.
I will not promise you a return on ad spend or a cost per enquiry before I have seen the account. Anyone who does is guessing at your market, your margins and your competitors. What I will do is show you plainly where the money is going, and fix it in an order that makes sense.
GET YOUR FREE GOOGLE ADS AUDIT
Where the budget is actually going
Search terms you are paying for
Conversion tracking accuracy
Campaign and ad group structure
Landing page and offer match
Send me the details and I will look at the account and tell you what I find. No obligation.
5+
YEARS EXPERIENCE
350+
PROJECTS COMPLETED
340+
HAPPY CLIENTS
98%+
CLIENT SATISFACTION
THE BASICS
What Google Ads management actually involves
Google Ads sells you attention from people already searching. You are not interrupting anyone. Somebody types a phrase into Google, and you decide whether that phrase is worth paying for. Most of the work is deciding which phrases are worth it, and proving the decision with data rather than a hunch.
An account has four moving parts: how it is structured, which searches it matches, what it counts as a result, and where the click lands. Get one of them wrong and the rest cannot compensate. A perfectly written ad pointing at a slow, vague landing page still wastes money — it just wastes it more efficiently.
Measurement comes before everything else, and I want to be blunt about it. Until conversion tracking is trustworthy, nothing else can be judged. Not the keywords, not the ads, not the bidding. If the numbers in the account are wrong, an optimisation is only a guess with a spreadsheet attached.
Structure
Campaigns and ad groups are how you control budget and read results. Group searches that mean the same thing together, keep separate services in separate places, and you can see which part of the business the money is going to. Lump everything into one ad group and you lose that visibility permanently.
Intent
Two people can search similar words and want completely different things. One wants to hire someone today, the other is writing a school project. Keywords, match types and negative keywords are the tools you use to pay for the first and not the second. This work is never finished, because people invent new phrasings every week.
Measurement
This comes first, not last. A conversion should mean a real enquiry, call, booking or sale — not a thank-you page reloaded three times. I check what is being counted, where it is counted, and whether the same action is being recorded twice, before I touch a bid or a keyword.
Landing experience
The click is bought; the enquiry still has to be earned. The page has to answer the search it was matched to, load quickly, and make the next step obvious. I will not tell you the ads are the problem when the page is asking for eight form fields and hiding the phone number.
WHAT I DO
The Google Ads work I take on
Not every account needs all of this. A new account needs building properly. An inherited one usually needs measurement fixed and waste removed before anything else is worth doing. I will tell you which of these actually applies to you rather than selling you the full list.
Google Ads Audit
Find out where the money is going before you change anything.
I go through the account the way a new manager should: what is running, what it is matching, what it is counting and what it has cost. Most audits turn up spend nobody had noticed — a paused-and-restarted campaign, an old ad group matching rubbish, a conversion counted twice.
- Spend breakdown by campaign and ad group
- Search terms report review
- Conversion action and tracking check
- Structure, match type and negative list review
- A written list of fixes in priority order
Account Structure & Campaign Build
An account you can actually read.
Campaigns split by what you sell and where you sell it, ad groups tight enough that the ad matches the search. Structure is not tidiness for its own sake — it is how you control budget and how you spot the part of the account that is losing money.
- Campaign and ad group architecture
- Location, language and schedule settings
- Search, Display, remarketing and video separated properly
- Naming conventions you can follow later
- Ad extensions and assets set up per campaign
Keyword Research & Match Type Strategy
Pay for the searches that come from people ready to act.
I build keyword sets around what someone is trying to do, not around search volume. Match types are chosen deliberately: exact where intent is clear and clicks are expensive, broader where you genuinely need discovery and have the negatives to control it.
- Keyword research grouped by intent
- Match type decisions per ad group
- Commercial and branded term separation
- Competitor term assessment, with the costs made clear
- Estimated cost per click by term group
Negative Keyword Management
Stop paying for searches that were never going to become work.
This is the least glamorous job in Google Ads and the one that saves the most money. Free, jobs, DIY, cheap, courses, a town you do not cover, a product you do not sell — every account collects these, and they keep arriving.
- Search terms report reviewed regularly
- Account and campaign level negative lists
- Shared lists applied across campaigns
- Ad group level negatives to stop internal overlap
- A running record of what was excluded and why
Ad Copy & Asset Testing
Ads that say what you do, where you do it and what happens next.
Responsive search ads still need writing properly — headlines that match the search, a real offer, and a reason to choose you rather than the three results above. I test in a way that produces a readable answer instead of changing six things at once.
- Responsive search ad headlines and descriptions
- Sitelinks, callouts and structured snippets
- Call and location assets where relevant
- Copy matched to landing page wording
- Tests run one variable at a time
Conversion Tracking Setup & Validation
Numbers you can act on, checked rather than assumed.
Tracking is set up through Google Tag Manager and verified against Google Analytics 4 and the Ads interface. Then I test it myself — submit the form, make the call, place the order — and confirm the conversion lands once, in the right place, with the right value.
- Conversion actions defined and prioritised
- Tag Manager triggers and tags built
- Duplicate and inflated conversions removed
- Call tracking and form tracking checked
- Live test submissions to confirm it works
Bidding Strategy & Budget Management
Bidding matched to the data the account actually has.
Automated bidding works when it is fed clean conversion data and enough of it. When it is not, it is an expensive way to be wrong quickly. I pick the strategy that suits the account today and change it when the evidence supports the change, not on a schedule.
- Bid strategy chosen per campaign
- Budget split across campaigns and priorities
- Sensible transition from manual to automated bidding
- Device, location and schedule adjustments
- Monitoring after every strategy change
Shopping & Merchant Center Campaigns
Shopping performance starts in the product feed, not the campaign.
Titles, product types, GTINs and images decide which searches your products show for. I work through Google Merchant Center first, clear the disapprovals, then structure Shopping campaigns so your best margin products are not competing with your worst.
- Merchant Center account and feed review
- Disapprovals and warnings resolved
- Product title and attribute improvements
- Shopping campaign structure and priorities
- Product-level search term and negative work
Performance Max Management
Give the automation good inputs and keep the parts you can still control.
Performance Max hands a lot of decisions to Google, so the assets, audience signals, feed and exclusions matter more, not less. I keep brand traffic where it can be measured separately, and I check what the campaign is actually spending on rather than accepting the summary.
- Asset groups built around real themes
- Audience signals and feed configuration
- Brand exclusions and negative lists applied
- Placement and search category reporting reviewed
- Clear separation from standard Search campaigns
Landing Page & Offer Review
The page has to finish the job the ad started.
I look at the page a click lands on the way a stranger would: does it answer my search, does it load, is it obvious what to do next. Where the page is the bottleneck I will say so, and give you the specific changes rather than a vague note about conversion rate.
- Message match between ad and page
- Page speed and mobile behaviour checked
- Form length and friction review
- Call, enquiry and checkout paths tested
- Session recordings reviewed where useful
WHY IT FAILS
Why most Google Ads accounts waste money
Google Ads rarely fails because the platform is broken. It fails because the account was set up quickly, left alone, and judged on the wrong numbers. The platform will happily spend whatever you allow it to spend, and it will report the result cheerfully either way.
These are the six problems I find most often. None of them are exotic. All of them are fixable, and most of them cost real money every day they are left in place.
Conversion tracking that counts the wrong thing
A thank-you page counted on every reload. A phone number click counted whether or not anyone answered. A newsletter signup weighted the same as a sale. When the count is wrong the account looks like it is working, and the bidding chases the wrong outcome with your money.
One campaign, one ad group, forty keywords
Every search gets the same ad and lands on the same page, so nothing matches anything closely. Worse, you cannot see which service is profitable because the budget is pooled. Splitting it out is usually the single biggest improvement available in an inherited account.
Broad match with no negative list
Broad match is not the problem on its own. Broad match with nobody reading the search terms report is. It will find you students, job hunters, people in cities you do not serve and people looking for the free version — and charge you for all of them.
Judging performance on clicks instead of enquiries
Clicks and impressions are easy to report and mean very little on their own. A campaign with a high click-through rate and no enquiries is an expensive way to be popular. The only questions worth answering are how many enquiries arrived and what each one cost.
Automated bidding fed bad signals
Smart bidding optimises towards whatever you told it a conversion is. If that includes junk, it will buy more junk, faster and more efficiently than a human could. It also needs a reasonable volume of conversions before it has anything to learn from.
Great ads pointing at a weak landing page
You can win the auction and still lose the customer. A slow page, a generic homepage instead of the relevant one, a form asking for information nobody wants to give yet — all of it wastes clicks you have already paid for.
WHO IT IS FOR
Who Google Ads management suits
Paid search suits businesses where people are already searching for what you sell and where one customer is worth more than the clicks it takes to find them. If nobody searches for your product yet, ads are the wrong first move and I will say so.
Service businesses
Local businesses
Ecommerce stores
B2B lead generation
SaaS and software
Home services and trades
Clinics and practices
Legal and professional services
Seasonal businesses
Businesses restarting paused accounts
Accounts inherited from another agency
Agencies needing white-label PPC
If your budget is small, that is not a reason to stay away — but it does change the plan. A tight budget means fewer campaigns, tighter keywords and a narrower area, so the money has a chance to do something rather than being spread across everything at once.
MY APPROACH
How I run a Google Ads account
The order matters. Measurement, then waste, then structure, then growth. Doing it the other way round means you spend money proving things you cannot measure.
01
Check the tracking first
Before I look at a single keyword I find out what the account calls a conversion, where that is fired from, and whether it is counted more than once. If the tracking is wrong, fixing it is the first job — everything after it depends on the numbers being real.
02
Audit the spend
I go through where the money went by campaign, ad group and search term, and separate the spend that produced enquiries from the spend that produced nothing. This usually finds something worth stopping on day one.
03
Rebuild the structure
Campaigns split by service, product or location so budget can be controlled and read. Where an existing account is close enough, I restructure rather than start again — there is no point throwing away conversion history that is still useful.
04
Fix keywords and negatives
Tighten the keyword sets, choose match types on purpose, and build the negative lists the account should have had from the start. The first pass is always the biggest; after that it becomes maintenance.
05
Write and test the ads
Ads written to match the search and the page, with the assets and extensions filled in properly. Then tests that change one thing at a time, left running long enough to mean something rather than judged after a weekend.
06
Set the bidding strategy
Once the conversion data is trustworthy and there is enough of it, I move the account onto the bidding strategy that fits the goal. Until then I keep control manual rather than handing the budget to a system with nothing reliable to learn from.
07
Review search terms weekly
Paid search is not a project that finishes. Every week brings new phrasings, new competitors and new rubbish to exclude. The weekly review is where the account either keeps improving or quietly drifts back to wasting money.
WHY ME
Why work with me on paid search
You are spending real money every day the account is switched on, so it matters who is actually in it. Here is how I work.
You deal with me directly
The person who reviews your search terms is the person you speak to. Nothing is passed to a junior account handler you have never met, and no answer has to be relayed through someone else first.
Decisions come from your own data
What worked in another account in another market is a starting hypothesis, not a plan. I work from your search terms, your conversions and your margins, because those are the only numbers that decide whether your ads make sense.
The account stays yours
Your Google Ads account, your Merchant Center, your Tag Manager container, your conversion actions — all under your ownership. If we stop working together you keep everything, including the history and the negative keyword lists.
A prioritised plan, not a task list
Everything I find gets ordered by what it costs you and how quickly it can be fixed. You always know what I am doing this week and why it comes before the rest.
Plain reporting
Spend, enquiries, cost per enquiry and what changed. No fifty-page deck full of impression share charts that avoid the only question you actually asked.
I will tell you when to stop
If the numbers say a campaign, a product or the whole channel is not working for you, I will say so rather than keep the budget running because it suits me. That is easier to do when nobody is paid a share of the spend.
RESULTS
What changes when the account is run properly
I will not put a percentage on your results before I have seen the account. I do not know your market, your competitors, your margins or how much of your current spend is being thrown away, and neither does anyone quoting you a return on ad spend from a sales call.
What I can describe is the kind of change that follows the work.
- Budget going to searches with real buying intent
- A negative keyword list that keeps growing
- Conversion data you can actually trust
- Campaigns split so you can see what each one costs
- Ads that match the search that triggered them
- Wasted spend identified rather than assumed
- Clearer reporting on cost per enquiry
- Ads matched to the page they land on
- Bidding fed signals worth optimising towards
- Shopping and Performance Max kept accountable
- Decisions you can explain to whoever signs off the budget
- An account someone else could pick up and understand
How much each one moves depends on your starting point. An account that has never had negatives added will change faster than one that has been managed carefully for years. Competition, seasonality and how much you can afford per click all affect what is realistic — and I would rather tell you that at the start than discover it together three months in.
TOOLING
What I use to run and measure campaigns
Most of the important work happens in Google’s own tools. The rest is there to check what those tools are telling me and to show you the answer in a form you can read.
Google Ads
Google Analytics 4
Google Tag Manager
Google Merchant Center
Google Search Console
Looker Studio
Microsoft Clarity
Semrush
Google PageSpeed Insights
ChatGPT
FAQ
Questions I get asked about Google Ads
Search campaigns first, because that is where intent is clearest. Beyond that: Shopping and Merchant Center, Performance Max, remarketing, Display, YouTube video ads, app promotion campaigns and Local Services Ads where they apply to your business. I also handle the conversion tracking that sits underneath all of it, because without that none of the rest can be judged.
There is no universal number, and I will not invent one. It depends entirely on what a click costs in your market and how many clicks it takes before an enquiry appears. Some industries charge a few pence a click; in others a single click on a competitive term costs more than a small daily budget. Tell me what you sell and where, and I will look at the actual costs per click for those searches and tell you whether the budget you have in mind is enough to learn anything.
Ads can start showing the day they are approved, but that is not the same as working. The account needs enough clicks and enough conversions before the data means anything, and how long that takes depends on your budget and how often people search for what you do. Anyone giving you an exact date is guessing — what I will do is tell you what I am watching and when I expect to have enough data to judge it.
Pricing is agreed per engagement, once I know the size of the account and how much work it needs. I am not going to quote a number on a page that has never seen your account. What I will say is that I am wary of charging a percentage of spend as a rule, because it rewards spending more rather than spending better.
Whichever costs you less. If the existing structure is close enough to fix, I restructure it and keep the conversion history, which has value. If it is one campaign holding everything with no negatives and broken tracking, rebuilding is usually faster than untangling it. I will explain which one I am recommending and why before I touch anything.
We fix it before anything else, and I will be honest that the numbers may look worse afterwards. Removing duplicate or junk conversions often makes the reported cost per conversion rise — not because performance dropped, but because you were previously being told a comfortable fiction. From that point the decisions are based on something real.
Yes. For Shopping I start in Google Merchant Center, because the feed decides which searches your products appear for and disapprovals quietly cost sales. For Performance Max I focus on the parts you still control: asset groups, audience signals, brand exclusions and checking what the campaign is actually spending on rather than accepting the headline figure.
Yes. I can work behind your brand, in your client’s account, reporting in a format you can pass on. Access, communication and who speaks to the client are agreed at the start so nothing is awkward later.
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Find out where your ad budget is leaking
Give me access to the account and I will go through the spend, the search terms and the conversion tracking, then tell you plainly what is being wasted and what I would fix first. If the account is in reasonable shape I will tell you that too. No obligation, and nothing to cancel.